Full-Time
    Graz

Service Delivery Manager (m/f/x)

GAMED has been developing software for lean production and the optimisation of production processes since 1985. Well-known companies with locations worldwide strategically utilise GAMED's solutions. Innovative products are developed on the basis of state-of-the-art software technologies and customers are supported in achieving top performance.
Colleagues at work

Your Responsibilities in Our Team

  • You independently manage projects and are responsible for their planning, controlling, and reporting
  • You act as the interface between customers, sales, and software development
  • You record customer requirements and prepare them
  • You take on the technical design based on established standard architectures and assist in the preparation of quotations
  • You are responsible for the ongoing support, monitoring, and development of the software solution used
  • You actively consult on the further development of our customers and software solutions, even after project completion
  • You actively collaborate with the agile development team
  • You are responsible for the entire product life cycle

 

What We Expect from You

  • You have completed technical training (HTL, FH, university) and already have several years of professional experience in a comparable position (ideally in industry or in a production environment)
  • You are organized and highly motivated to handle projects independently
  • You have analytical thinking skills, personal commitment, a high level of quality awareness, and strong communication skills
  • You are decisive, extroverted, proactive, and confident when dealing with customers
  • You are business fluent in written and spoken German and English
  • Knowledge of lean management is an advantage

 

What We Can Offer You

  • A diverse and enthusiastic team, a stimulating variety of activities and independent working
  • A pleasant working atmosphere and regular joint events
  • A modern workplace with good public transport connections
  • A wide range of career opportunities due to our flat hierarchy and dynamic company development
  • Exciting projects with large companies in the industrial environment
  • Further training opportunities and home office days
  • Fresh fruit, free drinks and sweets for regular refreshment
  • Free parking, subsidised public transport ticket and bicycle leasing

 

For legal reasons, we state here the minimum basic salary based on the IT collective agreement of € 3,843 gross per month for full-time employment and at least three years of professional experience. For this position, we offer an attractive salary commensurate with your qualifications, skills and experience.

We are looking forward to your application!

Apply now

If you have any questions, please contact us at jobs@gamed.com.

You can find all information about how we process your application data and how you can exercise your rights in our career data privacy statement.

Your Benefits

What We Offer You

What began in 1985 with a few innovative minds is now an established but still flexible service provider whose software is trusted by more than 20,000 users worldwide.

  • Flexible Working Hours

    Early bird or late riser? Our short core hours allow you to organise your working hours to suit you.

  • Regular Home Office

    With us, you can work from home 2 days a week – saving you the commute to work and giving you more time for leisure activities or your family.

  • Bicycle Leasing

    You can lease a bike from us – and GAMED will cover the cost of insurance!

  • Flat Hierarchies

    We are all on a first-name basis and everyone has the opportunity to help shape the development of the company and the team and contribute their ideas.

  • Employee Offers

    You can always get exclusive offers from our cooperation partners, which can save you a lot of money.

  • Company Events

    Successes need to be celebrated! In addition to the annual Christmas party, we regularly try to organise exciting and entertaining events.

  • Customised Further Training

    We support you in your professional and personal development, e.g. through further training and online training courses.

  • Good Transport Connections

    Whether you are travelling by car or public transport, our office has excellent transport connections.

  • Job Ticket

    If you use public transport regularly, we will provide you with a job ticket.

  • Free Parking Spaces

    And for all car drivers, we have plenty of free parking spaces right outside our front door.

  • Pleasant Working Atmosphere

    A committed team, humorous colleagues and independent work contribute significantly to our working atmosphere.

  • Modern Workplace

    You can expect modern office space with the latest IT equipment.

  • The Latest Technologies

    We develop exciting projects with the latest technologies for large companies.

  • Free Drinks

    You get as much delicious coffee, tea and mineral water as you want.

    And an after-work beer is usually chilled too 😉

  • Exciting Activities

    With us, you have the opportunity to work on exciting projects for interesting customers – with Scrum, of course.

  • Fresh Fruit & Snacks

    We promote healthy eating* and provide fresh fruit.

    *but there’s still a cupboard full of delicious biscuits too! 🍪

Have We Sparked Your Interest?

Become Part Of Our Team

We are always on the lookout for committed employees who are happy to work independently and in a results-orientated manner in a dynamic market once they have been trained. In addition to technical expertise, we particularly value strong communication skills, flexibility and the enthusiasm to successfully realise new projects together with our customers and as part of a team.

Apply now