GAMED has been developing software for lean production and the optimization of production processes since 1985. Well-known companies with locations around the world strategically use GAMED's solutions. Innovative products are developed on the basis of state-of-the-art software technologies and customers are supported in achieving top performance.

Your Responsibilities in Our Team

  • You are the general point of contact for first and second level support
  • You will independently process and document fault reports, suggestions for improvement and other customer enquiries that are reported via our ticket system
  • You are responsible for quality control
  • You work closely with our development team
  • You actively contribute to the improvement of internal processes

What We Expect from You

  • You have sound technical expertise, preferably in the areas of networks, operating systems (Microsoft) and databases (Oracle, MSSQL)
  • Ideally, you have completed an education in the IT, software or production environment (HTL, university of applied sciences, university) and/or have at least 2 years of professional experience in a similar position
  • You are communicative, responsible, service-orientated and competent in finding solutions
  • Your working style is characterised by analytical thinking, self-commitment and a high level of quality awareness
  • You have a good command of German and English

What We Can Offer You

  • A diverse and enthusiastic team, stimulating variety of activities and independent working
  • A pleasant working atmosphere and regular joint events
  • A modern workplace with good public transport connections
  • A wide range of career opportunities due to our flat hierarchy and dynamic company development
  • Exciting projects with large companies in the industrial environment
  • Further training opportunities and home office days
  • Fresh fruit, free drinks and sweets for regular refreshment
  • Free parking, subsidised public transport ticket and bicycle leasing

For legal reasons, we would like to point out the minimum basic salary according to the IT collective agreement of 3,077.00 gross / month for full-time employment. For this position we offer an attractive salary that corresponds to your qualifications and experience.

We are looking forward to your application!

If you have any questions, please contact us at

You can find all information about how we process your application data and how you can exercise your rights in our career data privacy statement.


Contact us

Still got questions? Don’t wait – contact us. We’d like to get to know you
in person and we’re always happy to talk.
+43 316 27 86 60
Harter Straße 48, 8053 Graz